Returns & Exchanges
At MANDRN, we want you to be completely in love with your handcrafted purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original, unused condition with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Refund
After our team inspects the returned leather goods, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing